Answers to the most common questions about uploading, distribution, royalties, and your account.
Create your account and start your first release
Preparing your release and getting it on stores
Earnings, withdrawals, and royalty reports
Identity checks and keeping your account secure
Bonus earnings and promotion
One link to every store
Rights, originality, and reporting infringement
Common issues and how to reach us
Can't find your answer? Reach out to our team.
Create your account and start your first release
No — signing up and distributing your music is completely free, forever. There's no subscription and no upload fees.
Just an email address and a password. There's no separate artist name field — you'll add your artist details when you create your first release.
No. You can create and submit releases right away. Verification (ID check) is only required to withdraw earnings or unlock YouTube Content ID.
Go to Settings, fill in your name, country, and phone number, and upload a photo of a government-issued ID. Submit for review — you'll get an email once it's approved, or if we need more information.
Preparing your release and getting it on stores
WAV, FLAC, AAC, or OGG. MP3 files aren't accepted — please upload from a higher-quality master.
A square image (equal width and height), at least 1000×1000px, in JPG or PNG. We automatically convert PNGs to JPEG and resize every cover to 3000×3000px before delivery.
Moderation is usually done within a few hours, though it can take up to 48 hours during busier periods. Once approved, we submit your release to your selected stores within 48 hours — from there, each store publishes on its own schedule, which is outside our control. On average, the full process from upload to being live everywhere takes up to about 14 days.
While it's in review, yes — you can still edit or withdraw it. Once it's approved or live, only the title and cover can be updated; to remove it from stores, open a support ticket requesting a takedown.
Earnings, withdrawals, and royalty reports
Royalties are tiered by your total earnings each quarter: 85% up to $1,500, 90% from $1,500 up to $5,000, and 95% above $5,000. Once you cross a tier, the higher share applies retroactively to your entire quarter.
Request a payout from the Earnings page in your dashboard once your balance covers it. Payouts go out via PayPal or USDT on the TRC-20 (TRON) network — set your preferred method and payout address in Settings.
Withdrawals require a verified account. If you haven't submitted verification yet, head to Settings and complete it.
Under Reports in your dashboard — we publish a report with the period and amount whenever new figures are available. Streaming data from stores typically arrives with a delay of a couple of months, which is standard across the industry.
Identity checks and keeping your account secure
Verification confirms who you are before we send you money, and it's required to withdraw earnings or unlock YouTube Content ID.
A photo of a government-issued ID — passport, driver's license, or similar — in JPG, PNG, or PDF.
You'll get an email with the reason. Fix the issue in Settings and submit again — there's no limit on how many times you can resubmit.
Both are available in Settings. Changing your email requires confirming a code sent to the new address; changing your password requires entering your current one.
Bonus earnings and promotion
A program built specifically for labels and artists to help promote their music and get discovered faster. Every release participates automatically — there's nothing to sign up for.
An in-house bonus currency you earn for verified streaming and TikTok milestones on your releases, redeemable for perks like priority moderation or an editorial playlist pitch.
You get 10 coins for registering and 25 more once you're verified, plus more whenever a release hits a Spotify stream or TikTok video milestone — submit proof from the Coins page in your dashboard.
Priority moderation for a release, or a pitch to editorial Spotify playlists — the full catalog is on the Coins page in your dashboard.
One link to every store
A single shareable page that links out to your release on every store it's live on — ideal for social media bios and marketing.
Go to Smart Links in your dashboard, pick an approved or live release, choose a custom URL, and select which platforms to include.
Yes — the Analytics section of your dashboard shows clicks by day and by platform for every Smart Link.
Yes, at any time — update the platforms, links, or artwork from the Smart Links page.
Rights, originality, and reporting infringement
Always — you retain 100% ownership of your masters. We never claim any rights to your work.
Covers, unlicensed samples, borrowed lyrics or vocals, and anything you don't hold the rights to. Every submission requires confirming the composition is fully your own.
No. Every release requires confirming you won't use boosting services before it can be submitted, and violations can result in account restrictions.
Common issues and how to reach us
Check the rejection reason on your Releases page — our moderators always leave a note explaining the issue. Fix it and resubmit.
This distribution option unlocks automatically once your account is verified.
Make sure your cover is square and at least 1000×1000px, and your audio file is WAV, FLAC, AAC, or OGG (not MP3).
Open a support ticket from the Support page in your dashboard — our team typically replies within a day or two.
Our support team is here for you — open a ticket from your dashboard and we'll get back to you within a day or two.
Contact support